Informações de contacto

Your orders are dispatched within 24 to 48 hours. International delivery within 5 to 10 business days.

To ensure your dress arrives ahead of an event, we recommend ordering at least 10 days in advance. If you're on a tighter timeline, contact our team — we review each request on a case-by-case basis.

Each product page includes a detailed size guide in centimetres. Our cuts follow standard European sizing (XS = 34, S = 36, M = 38, L = 40, XL = 42).

Our models are generally photographed wearing size S for an average height of 1m72. If your measurements fall between two sizes, we recommend choosing the larger one — our satin dresses offer little stretch, and a precise fit best showcases the cut.

Refunds are issued to your original payment method within 3 to 5 business days after your return is received at our warehouse.

You are fully refunded for the value of your items — no processing fees, no deductions, no forced store credit.

See our full return policy: elyanandco.com/policies/refund-policy

Yes. Our photos are shot in natural light with no colour retouching. Please note that screen calibration varies — a colour may appear slightly different on an iPhone versus a Samsung, particularly on satin and metallic tones. If the shade doesn't meet your expectations upon receipt, our 30-day return policy applies without justification.

You can reach us through our contact form at https://elyanandco.com/pages/contact, or by email at elyanacontactfr@gmail.com. Our team will get back to you as soon as possible.