Contact information

No worries, if your item doesn't fit, you can return or exchange it within 30 days of delivery, as long as it's unworn, unwashed, and still has its original tags attached. Check out our size guide before ordering to help pick the right fit, and if you're ever unsure, feel free to reach out to us first.

Once your order ships, you'll receive a tracking number by email so you can follow its journey in real time. You can also track your package anytime on our "Track My Order" page. Please allow up to 24 hours for the tracking link to become active after you receive it.

Yes, every order is fully insured against loss, theft, and damage during transit. If anything happens to your package, we'll make it right, just get in touch with us.

Absolutely. Our checkout is fully encrypted (SSL secured) and we never store your payment details. You can shop with complete peace of mind.

You can reach us through our contact form at https://elyanandco.com/pages/contact, or by email at elyanacontactfr@gmail.com. Our team will get back to you as soon as possible.